Online order processing and verification

Modified on Sun, 14 Sep, 2014 at 1:14 AM

1. Orders processing is from Mondays - Saturdays, 9:00am - 4:00pm (Manila Time). Orders placed after cut off shall be processed the next business day.

2. For 3rd party purchases (e.g. cardholder’s outside the country who want to buy appliances and have it delivered to their families in the Philippines), additional requirements shall be required. Please refer to details as follows:

Cardholder’s signed authorization letter
Clear copy of cardholder’s valid ID with photo and signature
Clear copy of receiver's valid ID with photo and signature

3. List of acceptable valid IDs are as follows:

a) Primary ID- Digitized Government ID (one of the following)
i. SSS/Unified Multi-Purpose

ii. GSIS ID
iii. Driver’s License
iv. Professional Regulation Commission (PRC)
v. Passport
b) Secondary ID (atleast two of the ff.)
i. Voter's ID
ii. Postal ID
iii. Tin ID
iv. Company ID
v. Senior Citizen ID
vi. NBI ID
vii. Company ID

4. You may be asked to provide additional information or requirement for verification purposes before we accept the order. Please be advised that the additional documents required shall be forwarded within 2 days from the date of order.