1. Orders processing is from Mondays - Saturdays, 9:00am - 4:00pm (Manila Time). Orders placed after cut off shall be processed the next business day.

2. For 3rd party purchases (e.g. cardholder’s outside the country who want to buy appliances and have it delivered to their families in the Philippines), additional requirements shall be required. Please refer to details as follows:

  • Cardholder’s signed authorization letter
  • Clear copy of cardholder’s valid ID with photo and signature
  • Clear copy of receiver's valid ID with photo and signature

3. List of acceptable valid IDs are as follows:
    a) Primary ID- Digitized Government ID (one of the following)
    i. SSS/Unified Multi-Purpose
    • ii. GSIS ID
    • iii. Driver’s License
    • iv. Professional Regulation Commission (PRC)
    • v. Passport
    • b) Secondary ID (atleast two of the ff.)
    • i. Voter's ID
    • ii. Postal ID
    • iii. Tin ID
    • iv. Company ID
    • v. Senior Citizen ID
    • vi. NBI ID 
    • vii. Company ID

    4. You may be asked to provide additional information or requirement for verification purposes before we accept the order. Please be advised that the additional documents required shall be forwarded within 2 days from the date of order.