Frequently Asked Questions

FAQ's

How do I buy items at Anson's Online ?
Simply follow these easy steps: Step 1 Log into your account (You can use your Facebook, Google or Yahoo account to Register and Signup) Step 2 Browse f...
Wed, 10 Sep, 2014 at 9:45 AM
How do I pay for an item?
Anson’s offers a secured credit card payment method via iPay88. Payment Methods are: Credit Cards Visa and Mastercard – thru iPay88 (subject to the ...
Sat, 3 Jan, 2015 at 1:27 PM
If I don't have a credit card, can I buy from Anson's Online?
Anson’s can accept  payments on-site Cash (No Cheques) Anson’s Gift Cheques (full or combined with cash) COD (Cash On Delivery)
Sat, 13 Dec, 2014 at 12:12 PM
After buying online, how long is it until my order arrives?
If you are in Metro Manila, we will endeavor to deliver your order within 5 business days from the date of order confirmation.  If you are outside Metro Man...
Fri, 5 Sep, 2014 at 1:59 AM
If the product I bought on line has a problem, where do I take it?
We have a 7 day replacement/refund policy for defective items. If the time is within 7 days of receipt, please bring your items to: Anson’s 2304 Don Chi...
Sat, 2 Aug, 2014 at 7:11 AM
Can I exchange or return an item I bought online?
Anson’s will not provide refund or exchange due to change of mind or because the product was not what was expected. Anson’s only provides refunds or replace...
Tue, 1 Jul, 2014 at 5:38 PM
Where can I see the actual product?
You may visit or contact any of our store branches. You can find the list of our branches and contact info at our contact page.
Thu, 24 Jul, 2014 at 12:59 AM
Can I pay for an item online but have it delivered elsewhere than my address?
The delivery address and person recipient is typed in by you. We will deliver to that delivery address regardless if it  is or is not the billing or residen...
Tue, 1 Jul, 2014 at 5:39 PM
Can I use a credit card which is not under my name to place an order?
We can assist you in this case; however, it is not encouraged in terms of transaction safety. If you want to use a credit card which is not under your nam...
Tue, 1 Jul, 2014 at 5:41 PM